Warranty & Service

The GWM range of vehicles is covered by a 7-Year/200 000 km Warranty, whichever of the time or distance limits occurs first.

In addition, GWM's new energy vehicles, both full electric (EV) and hybrid electric vehicles (HEV), are covered by an additional 8-Year/150 000 km Battery System Warranty.

Your GWM warranty provides peace of mind and protects you against any unforeseen costs or failures due to manufacturing defects, defective materials or workmanship, under normal operation and service, excluding any wear and tear, accident damage or owner maintenance. Under the warranty, any necessary repairs are done at no cost to you.

This Warranty applies and will be valid only on vehicles where all servicing, maintenance, corrosion inspections and replacement of parts, are carried out in accordance with the specific GWM Service Schedule for the specific vehicle, and at the prescribed service interval (e.g. every 15 000 km or 12 months) – recording of such services on the service schedule is also mandatory.

The Body and Corrosion Warranty applies and is valid on a vehicle, only if all warranty-related body and paint defects, including insurance-covered vehicle accident repairs, are carried out at a GWM Approved Body Repairer.

For more information on GWM's warranty and the relevant terms and conditions, please refer to the Specifications or Brochure for your vehicle, or consult the Warranty and Service Guide booklet. You can also contact your local GWM Dealer, or GWM Customer Care, on 0861 112 022 or at customercare@gwm.co.za.

GWM vehicles are covered by a 7-Year/75 000 km Service Plan, whichever occurs first.

GWM Service Plans provide hassle-free peace-of-mind motoring and scheduled servicing to help manage your vehicle’s service costs, as well as maintain your vehicle's precious authenticity and value.

Paying today's prices for tomorrow's servicing ensures financial peace of mind throughout the plan, covering servicing, labour and component replacements without unexpected costs.

Remember, you have an option to extend or upgrade your standard service plan through a GWM Dealer.

For more information on the GWM Service Plans for specific models, please browse and shop our vehicle portfolio, specifications and brochures.

You can also contact your local GWM Dealer, or GWM Customer Care, on 0861 112 022 or at customercare@gwm.co.za.

GWM's commitment to your safety and convenience provides complete peace of mind wherever your journey takes you. Our FREE Roadside Assistance of up to 7 Years with unlimited km, means help is just a call away, countrywide and 24/7, 365 days a year. You can journey stress-free, knowing we're here to assist you and your passengers should you need it.

24 Hour Roadside Assistance – 0861 112 022